Privacy Policy

1. Introduction

At LawWiseAge, we understand the sensitivity of personal information and treat the protection of your data with the highest priority. This Privacy Policy informs you about the nature, scope, and purpose of the collection and use of personal data within our legal services for seniors.

Our privacy practices fully comply with Swiss data protection laws, including the Federal Data Protection Act (FDPA), as well as the European General Data Protection Regulation (GDPR), where applicable. As a professional legal service provider for seniors, we place particular importance on compliance with these regulations and the protection of our clients' sensitive information.

2. Collection and Processing of Personal Data

In our senior legal services firm, we collect and process personal data exclusively for specific purposes related to providing our services, client care, and fulfilling our contractual and pre-contractual obligations. This includes:

2.1. Data you actively provide to us:

  • Contact and personal information such as name, address, phone number, email address, and date of birth
  • Information about your assets, health care preferences, and family relationships necessary for legal planning
  • Communication content such as email correspondence, service requests, and phone consultations

2.2. Automatically collected data:

  • Access data when visiting our website such as IP address, browser type, and operating system
  • Date and time of access
  • Information about your interaction with our website and digital platforms

2.3. Cookies and tracking technologies: On our website, we only use technically necessary cookies and security-relevant tracking technologies. Optionally, you can consent to the use of analytical cookies that help us improve our services. You can change your cookie settings at any time.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Legal Services – To provide high-quality legal assistance and fulfill contractual obligations
  • Case Management – To ensure appropriate and efficient handling of your legal matters according to your individual needs
  • Communication – For efficient correspondence with you, your family members (with your consent), and relevant service providers
  • Billing – For invoicing our services and accounting purposes

4. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

  • Fulfillment of the legal services agreement and implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR)
  • Compliance with legal obligations, particularly legal practice regulations and industry standards for senior legal services (Art. 6 para. 1 lit. c GDPR)
  • Protection of our legitimate interests such as quality assurance or service optimization (Art. 6 para. 1 lit. f GDPR)
  • Your express consent, for example for receiving newsletters or using enhanced service offerings (Art. 6 para. 1 lit. a GDPR)

5. Disclosure to Third Parties

Your data will only be shared with third parties when necessary in the following cases:

  • Government Agencies – When required by law or for official document processing
  • External Experts – Such as financial advisors or healthcare professionals when necessary for comprehensive legal solutions
  • IT Service Providers – Who work under strict data protection conditions and ensure the secure operation of our systems

As a professional senior legal services provider, we are bound by strict confidentiality obligations and treat your personal information with the utmost confidentiality.

6. Data Security

We implement comprehensive technical and organizational measures to protect your data. This includes access restrictions, encryption according to the latest standards, regular security audits, and training our employees in data protection issues.

For sensitive personal information and legal documents, additional security measures are implemented. However, completely secure data transmission over the Internet cannot be guaranteed, which is why we also offer alternative communication channels for particularly sensitive information.

7. Retention Period and Deletion

We store your data only as long as necessary for the provision of our legal services and in accordance with statutory retention periods:

  • Legal case files and client records are retained according to legal practice rules (typically 10 years).
  • Communication data is kept for the duration of the business relationship and, if necessary, beyond according to legal requirements.
  • Business correspondence, accounting documents, and similar records are retained according to tax regulations.

After the expiry of statutory retention periods, your data will be securely and irreversibly deleted or anonymized.

8. Your Rights

As a data subject, you have:

  • Access to the personal data stored about you
  • Rectification of inaccurate or incomplete data
  • Erasure of your data, subject to statutory retention periods or legitimate interests that prevent this
  • Restriction of processing under certain conditions
  • Data portability in a structured, common, and machine-readable format
  • Objection to processing based on your particular personal situation

Please direct requests to exercise your rights to [email protected] or use our contact form.

9. GDPR Guidelines

As a senior legal services firm with international clients, we are in certain cases also subject to the European General Data Protection Regulation (GDPR). In this context, we observe the following specific principles:

  • Data Minimization – We collect only the personal data that is absolutely necessary for our legal services for seniors.
  • Data Transfer Beyond EU/EEA Borders – When personal data is transferred to countries outside the EU/EEA, we ensure that appropriate guarantees are maintained in accordance with Art. 44 et seq. GDPR.
  • Data Protection Impact Assessment – For processing operations that could pose particular risks to the rights and freedoms of data subjects, we conduct a data protection impact assessment in advance.
  • Accountability – We document our data protection measures and can demonstrate our compliance with regulations.

As an EU citizen, you also have the right to lodge a complaint with a European data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

10. Changes to the Privacy Policy

This Privacy Policy is regularly reviewed and updated when legal or factual changes require it. The current version is always available on our website. We will inform you about significant changes through appropriate channels.

Continued use of our services after an update is considered consent to the amended privacy policy.

As a professional senior legal services provider, the trustworthy and legally compliant processing of your data is particularly important to us, as we work with sensitive personal information and legal documents. If you have any questions, we are at your disposal at any time.